WORKSHOPS IN LUXURY BRAND MANAGEMENT

Hospitality Service Blueprint


Key benefits

  • Through the presentation of an innovative service blueprint and different best practices, participants will find inspiration
    and additional motivation to implement always higher standards of service excellence in their organizations

  • They will better understand how to enhance the personalization of service and guest experience in their organization, by leveraging on traditional CRM tools but also new technology such as AI, virtual assistants and chatbots, in particular for the happy many

  • They will learn useful tips to always create more passion and motivation within their organizations around service delivery
    and enhance the role of management

Please fill out the form on the right to receive by email the link to download the Hospitality Service Blueprint brochure.


2018-LBM-Hospitality-Service-Blueprint-Cover





Brochure Request

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  • Data is communicated to the following recipients: ESSEC's Recruitment Department and Marketo (processor).
  • The data will not be used for automated decision making or profiling.
  • Data is kept for 3 years after our last contact.
  • Data may be transferred to a third country (United States), the details of which are available from the Data Protection Officer [email protected].
  • For more information on how your data is processed by ESSEC, your rights and how to exercise them, please consult our data privacy policy.
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