Unprecedented technological advancements have democratized information and created new opportunities for organizations to co-create with their customers. Today, an organization’s competitive advantage hinges on its ability to understand and meet the needs of an increasingly well-informed customer base. To help organizations transform from service or product-driven to customer-driven businesses, leaders must themselves self-disrupt to develop a new customer-centric strategic mindset.
This talk will challenge you to adopt a “growth mindset” which fosters curiosity in seeking opportunities to learn and improve existing competencies. By embracing personal disruption, leaders will be better positioned to successfully build a customer-centric culture. Haresh Khoobchandani
ESSEC Business School, Asia-Pacific #5 Nepal Park, Singapore 139408.
Click HERE for map and directions.
Date and Time:
31 May 2018, Thursday at 7:00 PM onwards
(registration will start at 6:30 PM)
Haresh Khoobchandani is a CEO at the REA Group for Singapore and Malaysia. Haresh brings more than 25 years of experience working in the Asia region, leading and transforming organizations & teams to thrive in the Digital Age. Haresh spent the last 19 years at Microsoft across various senior leadership roles in both the Sales and Marketing disciplines covering the Asia Pacific region.
A writer and a public speaker, Haresh have had some of his articles published in both online and offline media some of which recently included qz.com & venturebeat.com. He is a regular on the speaking circuit has spoken at various events some of which include TEDx Chiang Mai, the Bloomberg ASEAN Business Summit in Bangkok, and the Harvard College in Asia Program.
Prof. Kevyn Yong is the Dean of ESSEC Asia-Pacific and Associate Professor of Management at ESSEC Business School. Before joining ESSEC, he was Associate Professor of Management at HEC Paris and also taught courses at Cornell University and the National University of Singapore.
He has been recognized for teaching excellence, notably being awarded the Pedagogy Innovation Prize by the HEC Foundation in 2011, and making the Dean's Honor Roll at the S.C. Johnson School of Management at Cornell University in 2005 and 2006.
Prof. Yong's expertise includes creativity, innovation, entrepreneurship, and leadership, particularly design thinking, strategic leadership, and leading change & digital transformation.